We are looking for exceptional reps that have a passion for customer service, sports, poker, and online gaming. From phone support to emails, our reps perform but never forget to have fun at work. Our motto is "professional, but not corporate." We are a fast-growing company with an exciting future. We offer our staff ongoing training, career development, and the opportunity to explore other roles within the company. Check us out. Odds are, you're going to love it!

• Handle incoming calls, live chat and customer emails in a mature and professional manner.
• Respond to customer email inquires.
• Address opportunities for potential sales.
• Liaise with other departments to assist with customer inquiries.
• Establish and maintain effective relationships with customers.

• Minimum high school diploma.
• 1 year of customer service experience, preferably in a call centre environment.
• Proficient in Microsoft Office (Word, Excel and Outlook).
• Typing speed of 45 words per minute.
• A flexible schedule to support our call centre operations (7 days a week - 24 hours)
• Strong English communication skills - verbal and written.
• Demonstrated problem-solving and analytical skills.
• Effective interpersonal and organizational skills.
• Adept at working effectively in a changing environment.
• Strong listening and comprehension skills.
• Team player.
• Ability to multi-task and be detail oriented.
• Sports, casino or poker knowledge an asset.

Morris Mohawk Gaming Group
careers@morrismohawk.ca